Frequently Asked Questions

Pull-ups are worn like underwear and provide full coverage for active individuals, while pads are placed inside regular underwear for light to moderate protection. At Independent Supply Group, we help caregivers choose based on mobility level and absorbency needs. Pads can also be layered with other garments for added protection.

Absorbency should match the individual's incontinence level, from light protection for occasional leaks to moderate for more frequent episodes. Proper absorbency helps maintain skin health and comfort throughout the day. Independent Supply Group's team can guide caregivers through product options based on specific patient needs.

Yes, pediatric pull-ups are designed for dependable absorbency during both daily activities and overnight care. Proper sizing ensures comfort and effective protection throughout the night. At Independent Supply Group, we offer pediatric options that prioritize flexibility and absorbency for children with medical or developmental needs.

Choosing the wrong size or absorbency level can lead to leaks and skin irritation. Proper fit and absorbency matching are essential for comfort and effective protection. At Independent Supply Group in Great Falls, our staff helps caregivers select products based on individual patient needs and activity levels.

Gloves should be changed between different care tasks, after contamination, and before moving to a new patient to maintain hygiene and safety. Single-use gloves help prevent cross-contamination in caregiving environments. Independent Supply Group provides bulk glove orders for facilities and professional caregivers in Great Falls and surrounding Montana communities.

Coverage depends on individual Medicaid plans and medical necessity documentation. Independent Supply Group works with both Medicaid-qualified patients and self-pay customers. Caregivers should contact the store directly to discuss available options and supply arrangements for protein supplements.

Independent Supply Group runs weekly Thursday delivery routes to surrounding communities outside Great Falls, rotating through nearby cities and rural areas. This service helps caregivers and facilities maintain consistent supply access without traveling to town. Customers can call ahead to confirm delivery eligibility and schedule for their location.

Drop shipping is available for incontinence pull-ups, pads, gloves, and other medical supplies based on order quantities and facility needs. This option allows supplies to be shipped directly to the facility's location. Independent Supply Group coordinates orders to ensure correct products and quantities for both recurring and one-time needs.

Yes, in-store pickup is available at Independent Supply Group's Great Falls location for customers who need supplies quickly. Calling ahead to confirm product availability and prepare orders ensures faster pickup. Staff can also answer questions about sizing, absorbency, and other delivery options during your visit.